This Bonus Policy ("Policy") applies to all promotional offers, bonuses, free spins, cashback rewards, and loyalty programme benefits available at Mamabet Casino, operated at mama-bet.nl by VENUS DEL ALMA LIMITADA under a Costa Rica licence. By claiming any bonus or promotional offer at mama-bet.nl, you confirm that you have read, understood, and agreed to this Policy in full, together with our General Terms and Conditions. Mamabet Casino reserves the right to amend, suspend, or withdraw any promotion at any time; material changes will be communicated via the website or your registered account.

1. General Bonus Rules

1.1 Eligibility

• Bonuses are available to registered players who have a verified account in good standing at mama-bet.nl.
• Each bonus is limited to one claim per person, household, residential address, IP address, device, and payment method. Any attempt to circumvent this rule constitutes bonus abuse and may result in the forfeiture of bonus funds and associated winnings.
• Only one bonus may be active in your account at any given time. You must complete or forfeit your current active bonus before claiming a new one.
• Bonuses are non-transferable and hold no cash value until all applicable wagering requirements have been satisfied.
• Mamabet Casino reserves the right to decline any bonus application or withdraw a bonus if it determines, at its reasonable discretion, that the eligibility criteria have not been met.
• Players who have opted into self-exclusion, cooling-off periods, or other responsible-gambling restrictions are not eligible to claim bonuses during those periods.

1.2 Claiming a Bonus

• Unless otherwise stated, bonuses must be claimed via the Promotions section of your account or activated through a promotional code where applicable.
• Bonuses will only be credited once the qualifying deposit has been successfully processed and confirmed.
• If you do not wish to receive a bonus with a deposit, you may proceed to deposit without selecting any promotional offer. Real-money funds deposited without a bonus are not subject to wagering requirements beyond the standard x1 play-through described in Section 5.
• Mamabet Casino is not liable for bonuses that are not claimed within their stated validity windows.

1.3 Bonus Funds and Real-Money Funds

• When a bonus is credited, your real-money balance and bonus balance are held separately. Real-money funds are used first in gameplay unless the game or promotion specifies otherwise.
• Bonus funds become withdrawable only after all applicable wagering requirements have been met in full.
• Any remaining bonus funds that have not been converted through wagering will be forfeited upon expiry of the bonus validity period.

1.4 Maximum Bet During Active Wagering

• While a bonus with a wagering requirement is active, the maximum permitted bet or stake per round or game event is €5 (or the cryptocurrency equivalent), unless a specific promotion states otherwise.
• Placing bets that exceed this limit whilst wagering a bonus may result in the bonus and any winnings derived from it being voided. Mamabet Casino reserves the right to review betting patterns and apply this rule retrospectively where abuse is identified.

1.5 Game Contributions to Wagering Requirements

• Not all games contribute equally to wagering requirements. Unless a specific promotion states otherwise, the following default contribution rates apply:

• The full and current list of game-specific contribution rates is available in your account under the active bonus details. Contribution rates may change; updated rates will be reflected in your account at the time of any change.
• Wagers placed on games that are restricted or excluded during an active bonus period will not count towards wagering and may, in cases of repeated or deliberate play on excluded titles, result in the bonus being forfeited.

1.6 Expiry of Bonuses

• Unless a specific promotion states otherwise, all bonuses and associated free spins must be used, and all wagering requirements must be completed, within the validity period stated on the individual promotion.
• Upon expiry, any unused bonus funds, free spins, and uncompleted wagering progress will be removed from your account without compensation.

1.7 Forfeiting a Bonus

• You may forfeit an active bonus at any time by contacting the Mamabet Casino support team via live chat or the contact form at mama-bet.nl.
• Forfeiting a bonus will remove all associated bonus funds and any winnings generated from those bonus funds from your account. This action is irreversible.
• Real-money funds not derived from bonus activity will be unaffected by forfeiting a bonus, provided the standard x1 deposit play-through has already been completed.

2. Welcome Pack — Casino Bonuses

The Mamabet Casino Welcome Pack is spread across your first three qualifying deposits. The combined package offers up to €1,500 in bonus funds across your first two deposits, plus 150 Free Spins on your third deposit. Each element is a separate, sequential bonus and is subject to the rules set out in this Policy and the individual promotion terms displayed in your account.

2.1 First Deposit Bonus — 100% up to €500

• Mamabet Casino will match your first qualifying deposit by 100%, up to a maximum bonus of €500.
• The minimum qualifying deposit is €30.
• The total wagering requirement is 40 times (x40) the bonus amount credited. Example: a €100 deposit yields a €100 bonus; the player must wager €100 × 40 = €4,000 before the bonus converts to withdrawable funds.
• The bonus and any winnings generated during wagering must be fully wagered within 10 days of the bonus being credited. Unused bonus funds and uncompleted wagering progress will be forfeited after this period.

2.2 Second Deposit Bonus — 50% up to €1,000

• Mamabet Casino will match your second qualifying deposit by 50%, up to a maximum bonus of €1,000.
• The minimum qualifying deposit is €30.
• The wagering requirement is x40 the bonus amount credited.
• The bonus must be used within 10 days of being credited.
• The second deposit bonus cannot be claimed until the first deposit bonus has been completed or forfeited.

2.3 Third Deposit — 150 Free Spins

• On your third qualifying deposit (minimum €30), Mamabet Casino will credit 150 Free Spins to your account.
• Free Spins will be allocated to a designated slot title or titles as specified in the active promotion details in your account at the time of claiming.
• All winnings generated from the 150 Free Spins are subject to a x40 wagering requirement.
• Free Spins and associated wagering must be completed within 10 days of the spins being credited.
• Unused Free Spins and unconverted winnings will be forfeited upon expiry of the validity period.

2.4 General Welcome Pack Conditions

• The Welcome Pack is available to new players only, upon completion of account registration at mama-bet.nl.
• Each element of the Welcome Pack is available once per eligible player. It may not be combined with any other welcome or sign-up promotion.
• The Welcome Pack is not available to players who have previously held an account at mama-bet.nl or who are found to be operating duplicate accounts.
• Deposits made via certain payment methods may be excluded from the Welcome Pack. The current list of eligible and excluded payment methods is displayed during the deposit and bonus-selection process.
• Mamabet Casino reserves the right to modify or withdraw the Welcome Pack at any time. Any modification will not affect bonuses already activated and in progress.

3. Freechip Bonus

• Mamabet Casino offers a freechip bonus for qualifying returning players at its discretion.
• The freechip is capped at a maximum value of €5,000.
• A wagering requirement of x40 applies to the freechip amount.
• Maximum cashout from a freechip bonus is limited to 5x (five times) the freechip value.
• Eligibility criteria, the specific freechip amount, validity period, and any additional conditions will be communicated at the time the offer is presented to the player in their account.
• Freechip bonuses are non-negotiable, non-transferable, and cannot be exchanged for cash.

4. Sports Welcome Bonus and Sports Freebets

• Mamabet Casino operates a sportsbook integrated within the mama-bet.nl platform. A separate Sport Welcome Bonus is available for players wishing to bet on sports and live betting markets.
• The Sport Welcome Bonus is entirely separate from the Casino Welcome Pack described in Section 2. Players may be eligible for both, but the offers run independently and cannot be combined or transferred between casino and sports balances.
• The specific terms of the Sport Welcome Bonus — including the match percentage, maximum bonus amount, minimum qualifying deposit, minimum odds requirements, wagering requirements, and validity period — are subject to change. Players must review the current Sport Welcome Bonus terms displayed in their account or on the Promotions page at mama-bet.nl before claiming, as these may differ from information presented elsewhere.
• Freebets are available for use on sports and live betting markets. The following conditions apply to all freebets unless a specific promotion states otherwise:
  • Freebets may be used as single bets or combination (accumulator) bets.
  • Freebets may not be split across multiple separate bets simultaneously.
  • Freebets hold no cash value and cannot be withdrawn. Only net winnings generated above the freebet stake value may be withdrawn, subject to any applicable wagering requirements stated in the individual promotion.
  • Freebets expire at the end of their stated validity period. Expired freebets are forfeited without compensation.
  • Minimum odds requirements, where applicable, will be stated in the individual freebet promotion terms.

5. Ongoing Promotions

5.1 Tuesday Reload Bonus

• Every Tuesday, eligible players may claim a reload bonus of 75% up to €500 on a qualifying deposit.
• The minimum qualifying deposit and any applicable wagering requirements will be stated in the current promotion details in your account.
• The Tuesday Reload Bonus is available once per eligible player per week and may not be combined with other active promotions.

5.2 Thursday Free Spins Reload

• Every Thursday, eligible players may claim a free spins reload of 50, 75, or 100 Free Spins on a qualifying deposit. The number of Free Spins awarded is determined by the deposit amount or player tier, as specified in the current promotion details.
• Winnings generated from Thursday Free Spins are subject to wagering requirements as stated in the individual promotion terms.
• The Thursday promotion is available once per eligible player per week.

5.3 Weekly Cashback

• Mamabet Casino offers a weekly cashback reward as part of the Lucky Kitchen VIP Club loyalty programme. Cashback rates range from 7% to 20% depending on the player's current VIP tier (see Section 6).
• Cashback is calculated on net losses over the qualifying period, as determined by Mamabet Casino.
• Cashback is credited to players' accounts on a weekly basis. Any wagering requirement applicable to cashback funds will be stated at the time of crediting.
• Cashback rewards are non-transferable and cannot be exchanged for cash unless all applicable wagering requirements have been satisfied.
• Cashback is subject to tier-specific maximum amounts as outlined in Section 6.

5.4 Level Up Rewards

• Mamabet Casino runs an ongoing Level Up Rewards promotion with a prize pool of up to €16,000.
• Eligibility, prize distribution, qualifying criteria, and the schedule for prize payments will be detailed in the current Level Up Rewards promotion terms displayed at mama-bet.nl.
• Prizes distributed through Level Up Rewards may be subject to wagering requirements as specified in the promotion terms.

5.5 Drops & Wins

• Mamabet Casino participates in the Drops & Wins network jackpot promotion. This promotion is run in conjunction with third-party game providers and is subject to the specific rules and schedules set by those providers in addition to Mamabet Casino's own terms.
• Prizes awarded through Drops & Wins are credited in accordance with the individual promotion structure. Any wagering requirements applicable to Drops & Wins prizes will be stated in the promotion terms at the time of the award.

5.6 PWA Exclusive Bonuses

• Players who install the Mamabet Casino Progressive Web App (PWA) on their iOS or Android device may gain access to exclusive promotional offers not available through the standard browser interface.
• PWA exclusive bonuses are subject to the same general rules set out in this Policy and any specific terms communicated at the time the offer is presented within the app.

5.7 Wheel of Fortune

• The Wheel of Fortune feature is unlocked through VIP rank progression within the Lucky Kitchen VIP Club. Access criteria are determined by the player's current level and tier within the programme.
• Prizes awarded via the Wheel of Fortune — including free spins, bonus funds, or other rewards — are subject to any wagering requirements or conditions stated at the time of the spin.

6. Lucky Kitchen VIP Club

The Lucky Kitchen VIP Club is Mamabet Casino's loyalty programme, structured across 50 levels and five named tiers. Progression is based entirely on real-money wagering activity at mama-bet.nl. The programme is designed to reward continued play with escalating benefits including level-up free spins, increased weekly cashback, higher withdrawal limits, and access to a personal VIP manager at the higher tiers.

6.1 VIP Programme Rules

• VIP level progression is determined solely by real-money wagering at mama-bet.nl. Bonus funds wagered may not count towards VIP progression; the current contribution rules are available in your account.
• Mamabet Casino reserves the right to adjust a player's VIP tier, including downgrade, if activity falls below the threshold required to maintain a given level, or if the player's account is found to be in breach of these Terms or the General Terms and Conditions.
• Level-up free spins and other rewards issued through VIP progression are subject to the same general wagering and expiry conditions set out in this Policy, unless the specific reward states otherwise.
• Weekly cashback is calculated and credited in accordance with the schedule set out in your account. Cashback may be subject to a wagering requirement; where applicable this will be communicated at the time of crediting.
• A personal VIP manager is available to players who reach the qualifying tier, accessible via the VIP Telegram channel and other contact methods as communicated by Mamabet Casino. The VIP manager facility is provided at Mamabet Casino's discretion and does not constitute a contractual entitlement.
• VIP status and associated benefits are personal to the account holder and may not be transferred.

6.2 Mama's Playground

• Mama's Playground is an additional engagement layer within mama-bet.nl, comprising missions, minigames, tournaments, and a points shop.
• Points earned through Mama's Playground activities may be redeemed in the points shop for rewards as displayed within the feature. The value and availability of shop items may change without prior notice.
• Rewards claimed through the points shop or tournaments within Mama's Playground may be subject to wagering requirements as stated at the time of claiming.
• Tournament prize pools, schedules, eligible games, and scoring mechanisms are published within the Mama's Playground section of mama-bet.nl and may be updated regularly.

7. Free Spins — General Rules

• Free Spins issued through any Mamabet Casino promotion will be credited to the designated slot title or titles specified in the relevant offer. Players may not choose the game to which Free Spins are applied unless the promotion explicitly permits this.
• All winnings generated from Free Spins are subject to the wagering requirement stated in the relevant promotion — typically x40 of the total winnings amount — unless a different rate is expressly stated.
• Free Spins must be used within the validity period of the promotion to which they belong. Unused Free Spins expire without compensation at the end of the validity period.
• The maximum win that may be retained from a Free Spins award may be capped. Where a cap applies, the cap value will be stated in the individual promotion terms.
• Free Spins have no monetary value and cannot be exchanged for cash.

8. Payment Conditions and Bonus Interaction

8.1 Minimum Deposit for Bonus Claims

• Unless a specific promotion states a lower threshold, the minimum deposit at mama-bet.nl is €20 for fiat payments and the cryptocurrency equivalent for crypto deposits.
• Welcome Pack bonuses require a minimum deposit of €30 per qualifying stage as set out in Section 2.
• Deposits below the stated minimum for a bonus will not trigger that bonus.

8.2 Deposit Play-Through Requirement

• All deposits at mama-bet.nl — whether made with or without a bonus — must be played through at least once (x1) before a withdrawal request can be processed. This requirement exists independently of any bonus wagering requirements.

8.3 Payment Method and Currency Rules

• Mamabet Casino accepts EUR as the standard fiat currency and supports 21 cryptocurrencies including BTC, ETH, SOL, DOGE, SHIB, and TON, among others. Bonus amounts displayed in EUR will be converted to the cryptocurrency equivalent at the prevailing exchange rate at the time of crediting where a crypto balance is held.
• The method used to make a qualifying deposit determines the available withdrawal method. Fiat deposits are withdrawn via fiat methods; cryptocurrency deposits are withdrawn via cryptocurrency.
• All payment instruments must be registered in your own name. Deposits made using payment instruments belonging to a third party will result in the forfeiture of any bonus funds and associated winnings, and may result in account suspension pending investigation.
• Certain payment methods may be excluded from qualifying for specific bonuses. The list of eligible and excluded payment methods will be displayed during the deposit and bonus-selection process.

8.4 Withdrawal Limits and Bonus Winnings

• Standard withdrawal limits at mama-bet.nl are as follows: daily limit €5,000; weekly limit €10,000; monthly limit €20,000. VIP tier progression increases these limits as detailed in your account.
• Minimum withdrawal is €40 (or the cryptocurrency equivalent).
• Winnings exceeding €50,000 may be paid in monthly instalments at Mamabet Casino's discretion. The maximum single win that may be paid out is €500,000.
• Where a maximum cashout or maximum win cap is specified in a promotion, only the capped amount (plus the original real-money stake, where applicable) may be withdrawn following completion of wagering. Any excess winnings above the cap will be removed from the account.
• Processing of withdrawal requests may take up to two business days under normal conditions. Where an anti-fraud review is initiated, processing may take up to seven days. Mamabet Casino will endeavour to communicate any delay to the player.

9. Verification (KYC) and Bonus Eligibility

• Mamabet Casino may require players to complete identity verification (Know Your Customer, or KYC) checks before bonuses are credited or withdrawals of bonus winnings are processed.
• KYC checks may include, but are not limited to, verification of identity (government-issued photographic ID), proof of address, proof of payment method ownership, and source of funds documentation where required.
• Failure to provide satisfactory verification documentation within a reasonable timeframe may result in the suspension of bonus crediting, the withholding of bonus winnings pending verification, or the forfeiture of bonuses where the eligibility of the account cannot be confirmed.
• Mamabet Casino reserves the right to withhold bonus funds or winnings during an ongoing KYC or anti-fraud investigation and to forfeit these amounts if the investigation reveals a breach of this Policy or the General Terms and Conditions.
• Players found to hold multiple accounts at mama-bet.nl will have all associated accounts suspended and any bonuses or winnings forfeited.

10. Bonus Abuse and Prohibited Activity

• Mamabet Casino operates a zero-tolerance approach to bonus abuse. Prohibited activities include, but are not limited to:
  • Opening or operating more than one account at mama-bet.nl for the purpose of claiming multiple bonuses;
  • Providing false information during registration or KYC for the purpose of claiming bonuses;
  • Wagering patterns identified as low-risk bonus clearing — for example, consistently placing opposing bets on the same outcome, or systematically exploiting games with near-100% return rates during active bonus periods;
  • Collusion with other players to exploit promotional structures;
  • Use of automated betting software, bots, or scripts in conjunction with bonus play;
  • Any other activity that Mamabet Casino reasonably determines to constitute exploitation of its bonus system.
• Where bonus abuse is detected, Mamabet Casino reserves the right to void bonus funds, forfeit associated winnings, suspend or close the relevant account, and report the activity to relevant authorities where required.
• Mamabet Casino's determination of what constitutes bonus abuse is final, subject to the player's right to raise a formal dispute through the complaints procedure set out in the General Terms and Conditions.

11. Responsible Gambling and Bonus Opt-Out

• Mamabet Casino is committed to promoting responsible gambling. Players who have concerns about their gambling behaviour are encouraged to make use of the responsible-gambling tools available at mama-bet.nl, including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion.
• Players who activate a self-exclusion or cooling-off period will not be eligible to receive or claim any bonuses, promotions, or VIP rewards during the duration of that restriction.
• Players who do not wish to receive bonus offers may opt out of marketing communications and bonus crediting by contacting Mamabet Casino's support team via live chat or the contact form at mama-bet.nl. Once opted out, bonuses will not be automatically credited to the account; players who subsequently wish to re-enable bonus participation should contact support.
• If you feel that gambling is negatively affecting your life, please seek help from a recognised support organisation before continuing to play.

12. Changes to This Policy

• Mamabet Casino reserves the right to amend this Bonus Policy at any time. Where changes are material, notice will be provided via the website at mama-bet.nl or by communication to your registered account email address.
• Continued participation in any promotion after the effective date of any amendment constitutes acceptance of the revised Policy.
• In the event of any conflict between this Bonus Policy and the terms of a specific promotion, the specific promotion terms shall take precedence in respect of that promotion only.
• In the event of any conflict between this Bonus Policy and the Mamabet Casino General Terms and Conditions, the General Terms and Conditions shall prevail.

13. Contact and Complaints

• If you have a question about any bonus, promotion, or the application of this Policy to your account, please contact the Mamabet Casino support team:
  • Live Chat: Available 24/7 at mama-bet.nl
  • Contact Form: Available via the Support section of mama-bet.nl
  • VIP Telegram Channel: Available to qualifying VIP members
• If you are dissatisfied with the outcome of a bonus-related query, you may submit a formal complaint in accordance with the complaints procedure set out in the Mamabet Casino General Terms and Conditions.
• Mamabet Casino is operated by VENUS DEL ALMA LIMITADA and is licensed under the laws of Costa Rica. This Bonus Policy is governed by the same legal framework as the General Terms and Conditions of mama-bet.nl.