This Bonus Policy explains how bonuses, free spins, freebets, cashback, and related promotions work at Mamabet (mama-bet.nl), operated by VENUS DEL ALMA LIMITADA. By claiming any bonus or promotional offer on mama-bet.nl, you confirm that you have read, understood, and agree to the terms set out below, as well as Mamabet's General Terms and Conditions. Mamabet reserves the right to amend, suspend, or withdraw any promotion at any time; material changes will be communicated on the site.

1. General Bonus Rules

1.1 Eligibility

• All bonuses are available to registered players who have created a verified account on mama-bet.nl.
• Welcome bonuses are available to new players only. Each player, household, IP address, device, and payment method may claim a welcome offer once.
• You must be of legal gambling age in your jurisdiction to participate in any promotion.
• Mamabet reserves the right to verify your identity before crediting or releasing any bonus funds. KYC verification is conducted through Sumsub; you will be required to submit a valid government-issued ID, a selfie, and proof of address (a utility bill or bank statement dated within the last six months).
• Bonuses are intended for personal recreational use only. Any indication of bonus abuse, arbitrage, or collusion will result in the forfeiture of the bonus and any associated winnings.

1.2 Bonus Activation

• Bonuses must be activated before you make the qualifying deposit. Bonuses do not apply retroactively to deposits made without prior activation.
• Only one bonus may be active in your account at any one time, unless Mamabet explicitly states otherwise for a specific promotion.
• If you hold an active bonus, any withdrawal request placed before the wagering requirement is met will result in the cancellation of that bonus and the forfeiture of any associated winnings accumulated through the bonus.

1.3 Bonus Currency and Payment Rail

• Bonuses are credited in the currency of your account or the equivalent value at the time of crediting.
• Crypto deposits can only be withdrawn via cryptocurrency; fiat deposits remain on the fiat payment rail. Bonus funds mirror the rail of the qualifying deposit. You may not mix the two rails.
• The minimum deposit required to trigger a bonus is €30 (or the cryptocurrency equivalent), unless a specific promotion states otherwise. The general minimum deposit on mama-bet.nl is €20.

1.4 Wagering Requirements — General Principles

• Wagering requirements state how many times a bonus amount (or bonus plus deposit, where specified) must be turned over before winnings can be withdrawn.
• Progress toward wagering is tracked in real time in your account dashboard.
• Mamabet reserves the right to void bonus winnings and close an account where it has reasonable evidence of manipulation of the wagering requirement.
• Placing bets in excess of the stated maximum bet whilst a bonus is active may result in the cancellation of the bonus and any associated winnings.

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2. Casino Welcome Package

The Mamabet casino welcome package is spread across your first three deposits, giving you the opportunity to build your balance progressively before the offer expires.

2.1 Casino Welcome Bonus — Specific Terms

• Wagering requirement: x40 on the bonus amount received.
• Validity period: 10 days from the date the bonus is credited. Any unmet wagering requirement and associated bonus funds will be removed from your account upon expiry.
• Maximum bet whilst bonus is active: €5 per spin or per round. Bets exceeding €5 placed during an active bonus will render that bonus void.
• Game contribution toward wagering:
  • Slots: 100%
  • Table games and live casino: 0% (these games do not contribute to clearing the wagering requirement)
• Free spins (3rd deposit): Free spins are credited upon the qualifying third deposit. Winnings generated from free spins are subject to the same x40 wagering requirement and 10-day validity window. The game(s) to which free spins apply will be specified at the time of the promotion.
• Activation: Each stage of the welcome package must be activated before you make the corresponding deposit. Failure to activate prior to depositing means the bonus for that stage will not be applied.
• Sequential use: You must claim and complete (or forfeit) each stage of the package in order. You cannot proceed to a later stage whilst an earlier bonus remains active.

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3. Sports Welcome Freebet

New players who register on mama-bet.nl may also claim a sports welcome offer separately from the casino welcome package.

3.1 Sports Welcome Freebet — Specific Terms

• The freebet is credited as a non-withdrawable stake credit; only net winnings derived from the freebet are subject to the x10 wagering requirement.
• All qualifying bets must be placed at minimum odds of 1.80 per selection.
• Both single bets and combination (accumulator) bets qualify toward the wagering requirement, provided all selections meet the minimum odds threshold.
• The freebet cannot be split across multiple bets; it must be used as a single stake in one bet placement.
• System bets, Bet Builder, and bets placed on markets that are subsequently voided or cancelled do not count toward the wagering requirement.
• The freebet expires 7 days from the date of crediting. Any unused freebet value and associated winnings will be forfeited upon expiry.
• The sports welcome freebet cannot be combined with the casino welcome package within the same bonus cycle unless Mamabet explicitly states otherwise.

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4. Ongoing Weekly Promotions

4.1 Tuesday Reload Bonus

• Offer: 75% match bonus on a qualifying deposit made on Tuesday.
• Maximum bonus: €500.
• Minimum deposit: €30 (or cryptocurrency equivalent).
• Standard wagering terms apply unless stated otherwise on the promotion page. Players must activate the reload before depositing.
• The Tuesday Reload may not be combined with any other active bonus unless explicitly permitted by Mamabet.

4.2 Thursday Free Spins Reload

• Offer: Choice of 50, 75, or 100 free spins on a qualifying deposit made on Thursday.
• Minimum deposit: €30 (or cryptocurrency equivalent).
• The specific free-spin tier is selected by the player at the point of activation. The choice cannot be changed after activation.
• Free spins are valid for the game(s) specified in the active promotion. Winnings from free spins are subject to wagering requirements as stated on the promotion page.

4.3 Weekly Cashback

• Rate: 7% to 20% of net losses, scaled by VIP rank within the Lucky Kitchen VIP Club.
• Credit schedule: Cashback is calculated on a weekly cycle and credited every Friday at 11:00 UTC.
• Wagering requirement: None. Weekly cashback is credited as real, withdrawable funds — not bonus credits.
• Cap: There is no stated cap on the cashback payout amount.
• Cashback is calculated on net losses (total wagers minus total winnings) during the qualifying period. Bets placed with active bonus funds are excluded from the cashback calculation.
• Players must hold an active account in good standing to receive weekly cashback. Mamabet reserves the right to withhold cashback where there is evidence of bonus abuse or a breach of these terms.

4.4 Sports Deposit Boost (Freebets)

Qualifying sports deposits above specified thresholds unlock additional freebet credits:

• Freebets awarded under the Sports Deposit Boost are subject to the same minimum odds and wagering conditions as the sports welcome freebet (minimum odds 1.80, x10 wagering), unless the specific promotion page states alternative terms.
• Freebets must be used within the validity period stated on the active promotion page. Unused freebets expire automatically.

4.5 Level-Up Rewards (No-Deposit Freechips)

• Players may receive no-deposit freechips of up to €5,000 in value based on their previous account activity and progression within the Lucky Kitchen VIP Club.
• Level-Up Rewards are issued at Mamabet's discretion and are not automatically available to all players. Eligibility is determined by account activity and VIP rank.
• Wagering requirements, game restrictions, and validity periods for each Level-Up Reward will be communicated at the time of crediting.
• Winnings generated from no-deposit freechips are subject to wagering requirements before withdrawal. Mamabet may apply a maximum withdrawal cap to winnings derived from no-deposit offers; this will be stated in the individual promotion terms.

4.6 Tournaments and Prize Pools

• Mamabet hosts regular tournaments, including but not limited to: Spinoleague 2026 (prize pool €240,000), Million Drops Movember Arena (€105,000), and Lucky Boom Drops (€30,000).
• Each tournament operates under its own specific rules, including qualifying games, minimum bet per round, scoring methodology, and prize distribution. These are published on the relevant tournament page within mama-bet.nl.
• Tournament prizes may be credited as bonus funds, free spins, or real cash, as specified per tournament. Bonus prizes from tournaments are subject to the wagering requirements detailed on the tournament page.
• Mamabet reserves the right to cancel or alter a tournament structure, schedule, or prize pool where circumstances require, including where technical issues affect the integrity of competition.

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5. Free Spins — General Rules

• Free spins are valid only on the game(s) specified in the relevant promotion. Unused free spins expire at the end of the stated validity period.
• The value per free spin will be stated in the promotion. Where no value is specified, free spins operate at the minimum stake denomination of the qualifying game.
• Winnings from free spins are credited as bonus funds and are subject to the wagering requirements stated in the relevant promotion before they may be withdrawn.
• Free spins cannot be exchanged for cash and have no monetary value prior to use.

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6. Wagering Requirements — Summary Table

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7. Payment Limits and Withdrawal Conditions

7.1 Deposits

• Minimum deposit (general): €20 for fiat methods; €30 to activate a bonus.
• Supported fiat deposit methods include Visa, Mastercard, Bank Transfer, Apple Pay, and Google Pay. All fiat deposits are processed instantly where the payment provider permits.
• Mamabet supports 21 cryptocurrencies for deposit, including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Litecoin, Dogecoin (DOGE), XRP, Solana (SOL), TON, TRX, BNB, and others. Minimum deposit amounts vary per coin and are displayed at the point of deposit. Crypto deposits are credited instantly.

7.2 Withdrawals

• Minimum withdrawal: €40 (fiat); 40 USDT (Tether); minimum amounts for other cryptocurrencies are displayed in your account.
• Daily withdrawal limit: €5,000 across all payment methods.
• Weekly withdrawal limit: €10,000 for standard accounts. Higher limits may be available to players at elevated VIP ranks within the Lucky Kitchen VIP Club.
• The majority of withdrawal requests are processed within a few hours of submission. All requests are reviewed and either approved or declined within a maximum of 2 business days.
• Payment rail separation: Funds deposited by cryptocurrency may only be withdrawn via cryptocurrency. Funds deposited by fiat methods may only be withdrawn via fiat methods. You cannot transfer funds between rails.
• Bonus funds and wagering-requirement balances are not withdrawable until the applicable wagering requirement has been met in full.

7.3 KYC and Verification Before Withdrawal

• Before your first withdrawal is processed, you must complete identity verification (KYC) through Mamabet's verification partner, Sumsub.
• You will be required to submit: a valid government-issued photo ID; a clear selfie; and proof of address (a utility bill or bank statement dated no more than six months prior to submission).
• KYC verification typically completes within 24 hours of document submission. Mamabet may request additional documentation where required.
• Withdrawal requests will not be processed until KYC verification is successfully completed. Mamabet reserves the right to withhold funds pending satisfactory identity verification.
• Proof of payment method may also be requested where Mamabet considers it necessary to protect the integrity of the account.

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8. Bonus Abuse and Prohibited Practices

• Mamabet operates a zero-tolerance policy toward bonus abuse. This includes, but is not limited to: creating multiple accounts to claim welcome offers; using funds derived from one payment rail in a manner inconsistent with these terms; placing bets designed to exploit bonus terms without genuine play intent (so-called "bonus hunting" or "arbitrage"); colluding with other players to manipulate outcome or wagering progress; and placing hedged bets or opposing bets across multiple accounts.
• Where Mamabet identifies, or reasonably suspects, any of the above practices, it reserves the right to void the bonus and any winnings derived from it, suspend or permanently close the account, and withhold any withdrawable balance pending investigation.
• Playing games that are excluded from wagering contribution whilst an active bonus is in place does not forfeit the bonus, but does not advance wagering progress. Deliberately circumventing game restrictions to accelerate wagering may be treated as bonus abuse.

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9. Loyalty Programme — Lucky Kitchen VIP Club

• The Lucky Kitchen VIP Club comprises five ranks and 50 levels. Progression through ranks and levels unlocks enhanced benefits, including increased cashback rates (from 7% at entry level up to 20% at Chef Supreme rank), access to Level-Up Reward freechips, higher withdrawal limits, and access to points redeemable in the Mamabet Store for free spins and cash bonuses.
• Loyalty points are accumulated through real-money wagering activity. Points accumulated through bonus play may be treated differently from points accumulated through real-fund play; full details are available in the VIP Club terms on mama-bet.nl.
• Points spent in the Store on free spins or cash bonuses are subject to any applicable wagering requirements communicated at the point of redemption.
• Mamabet reserves the right to adjust VIP rank criteria, point values, reward structures, and available Store items. Changes will be communicated on the site.
• VIP status is not transferable between accounts.

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10. Responsible Gambling and Bonus Self-Exclusion

• Mamabet is committed to promoting responsible gambling. Players are encouraged to set deposit, loss, and session limits within their account settings.
• If you wish to opt out of receiving promotional offers, bonus credits, or free spins, you may do so by contacting Mamabet's customer support team via live chat (available 24/7), email, or Telegram. Your preference will be applied promptly.
• Players who have set self-exclusion or cooling-off periods are not eligible to receive or claim bonuses during those periods. Any bonus credited in error during a self-exclusion period will be void, and any associated winnings will be forfeited.
• If gambling is causing you concern, Mamabet encourages you to seek support from independent responsible gambling organisations. Setting account limits does not affect your entitlement to withdraw funds that are already withdrawable at the time the limit is applied.
• Mamabet will not apply pressure or inducements to encourage a player to remove a responsible gambling limit or to continue playing.

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11. Amendments to This Policy

• Mamabet (operated by VENUS DEL ALMA LIMITADA, Costa Rica, licensed under Costa Rican law) reserves the right to modify, suspend, or withdraw any bonus, promotion, or element of this Bonus Policy at any time.
• Where changes are material, Mamabet will publish an updated version of this page on mama-bet.nl. Continued participation in promotions following the publication of amended terms constitutes acceptance of those amendments.
• In the event of any inconsistency between this Bonus Policy and the terms of a specific promotion, the specific promotion terms shall prevail in respect of that promotion only.
• In the event of any inconsistency between this Bonus Policy and Mamabet's General Terms and Conditions, the General Terms and Conditions shall prevail.

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12. Contact and Support

If you have any questions about a bonus, a promotion, wagering requirements, or any aspect of this Bonus Policy, Mamabet's support team is available around the clock:

• Live chat: Available 24/7 directly on mama-bet.nl
• Email: As listed in the Contact section of mama-bet.nl
• Telegram: As listed in the Contact section of mama-bet.nl

Please quote your registered username or account number in all correspondence to ensure your query is handled efficiently.